RMA Form

Welcome to General Servo & Spindle Motor’s Return Material Authorization page. We created this page so that you can start the repair process of your motors when you have time rather than when we are open.

If you have used this page before and have your customer number you can skip most of the repetitive data.

Items marked with a * are required.

Please enter your e-mail address:*
Please enter your customer ID :
If you have entered a customer ID, click here to go to the parts form.

Customer Information
First Name:
Last Name:
Phone Number:
Fax Number:
Company Name:
Address 1:
Address 2:
City:
State/Providence:
Postal Code:

Billing Information
Bill to (if different than Company Address):
Address 1:
Address 2:
City:
State/ Providence:
Postal Code:
Phone Number:
Fax Number:
Contact Name:

Shipping Information
Ship to (if different than Company Address):
Address 1:
Address 2:
City:
State/ Providence:
Postal Code:
Phone Number:
Fax Number:
Contact Name:
Carrier of Choice:
Note: All UPS shipments are at Customer’s risk, we will not be responsible for lost or damaged freight handled by UPS.
Account #:
Ship by Ground 2nd Day Next Day Fastest Call for shipping Instructions

Note: The PO Dollars value allows us to continue working on your repair if the quote is less than the PO Dollars.

If the quote is less than the PO Dollars value we will send you a quotation that is marked Pre-Approved.

This quote is to allow you to adjust your PO to the actual repair costs. If the quote is greater than the PO Dollar value, you will be sent a quotation and all work will stop on your repair until approval is received.

After tear down, a NO CHARGE EVALUATION of the repair will be done by our repair planning group to come up with the best pricing available for your repair.

IP67 Sealing starts at $325.00 plus the cost of new bearings and seals.

Please review our warranty Policy for more information.

Every item must have a Part Number, enter “Unknown” if the actual part number is not known.

If you want this order to Bill to a 2nd party, click here and double check the information.
If you want this order to Ship to a 2nd or 3rd party, click here and double check the information.

Please only click on the Send Request button once, since there may be some delay.

General Servo provides quality and precise servo motor and spindle motor repairs to almost all of the industry’s motor manufacturer.

Our repair capabilities consisting of AC/DC servo motors, AC/DC spindle motors, high speed spindles and stepper motors as well. Where possible, upgrades such as waterproofing and winding encapsulation can be performed.

Service times are within or better than industry standards, with express service always available.

Get Started

The Industry's Best Service.

Free Evaluation
Factory Trained Technicians
Quick Repairs
OEM Specifications
Technologically Advanced
Warranty on all Repairs
Very Clean Work Environment
Lowest Prices in the Industry

Item 1
*Part Number	Serial Number	*Purchase Order	PO Dollars (US, Min. $90)	EMERGENCY! ($100. ea)	IP67 Seal	Warranty
				YES NO	YES NO	YES NO
Comments:
Item 2
Part Number	Serial Number	Purchase Order	PO Dollars (US, Min. $90)	EMERGENCY! ($100. ea)	IP67 Seal	Warranty
				YES NO	YES NO	YES NO
Comments:
Item 3
Part Number	Serial Number	Purchase Order	PO Dollars (US, Min. $90)	EMERGENCY! ($100. ea)	IP67 Seal	Warranty
				YES NO	YES NO	YES NO
Comments:
Item 4
Part Number	Serial Number	Purchase Order	PO Dollars (US, Min. $90)	EMERGENCY! ($100. ea)	IP67 Seal	Warranty
				YES NO	YES NO	YES NO
Comments:
Item 5
Part Number	Serial Number	Purchase Order	PO Dollars (US, Min. $90)	EMERGENCY! ($100. ea)	IP67 Seal	Warranty
				YES NO	YES NO	YES NO
Comments:

RMA Form

General Servo provides quality and precise servo motor and spindle motor repairs to almost all of the industry’s motor manufacturer.

The Industry's Best Service.

24 HOUR EMERGENCY SERVICE

Large Inventory of Motors • Refurbished Motors • Full Service Repair Shop • Exchange Program